Lumevo (referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when using our website and services.
1. Information We Collect
We collect personal information necessary to fulfill your orders, provide customer support, and improve our services. This information may include, but is not limited to, your name, address, contact details, and payment information.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders.
- Communicate with you about your order status.
- Improve our products, services, and customer experience.
- Respond to your inquiries and provide customer support.
3. Third-Party Services We Use
To process orders efficiently, we use several third-party tools and platforms, including Airtable, Shoopy, WordPress, Namecheap, Shiprocket, and Razorpay. Each of these services maintains high-security standards to safeguard your key data. We ensure that all third-party service providers are committed to protecting your privacy and complying with applicable data protection laws.
4. Payment Information
We use Razorpay as our payment processing partner. Please note that we do not store or manage any credit card details on our site. All payment transactions are securely processed by Razorpay, which adheres to the highest security standards to protect your financial information.
5. Data Security
We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about this Privacy Policy, please contact us by reaching out to support.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
Last Updated: [01/06/2024]
